This Harborne property presented an opportunity to reposition a large residential asset into a professionally operated residential care home supporting adults with mental health needs.
The property already offered a strong configuration for care-related accommodation, comprising six bedrooms and six bathrooms, alongside a communal kitchen, hallway and staircase, paved driveway and substantial rear garden.
Each bedroom was configured for individual occupation, helping to provide residents with greater privacy while maintaining shared communal areas throughout the property.
Rather than continuing with a traditional residential or shared accommodation model, the landlord entered into a five-year lease with Servol Community Services, an established care provider supporting adults with mental health needs.
Prem Property now manages the property on behalf of the landlord, providing ongoing oversight and acting as the main point of contact between the landlord and Servol Community Services on property-related matters.
Location: Harborne, Birmingham
Property Configuration: Six-bedroom residential property
Bedrooms: 6
Bathrooms: 6
Use: Residential Care Home
Resident Group: Adults with mental health needs
Care Provider: Servol Community Services
Lease Term: 5 Years
Lease Structure: Full Repairing and Insuring commercial lease
Property Management: Prem Property
The property provides six individually configured bedrooms and six bathrooms, creating a strong foundation for residential care accommodation.
The bedrooms include a combination of:
The bedrooms include a combination of:
The landlord wanted to move away from the management demands associated with conventional residential letting and establish a more stable long-term arrangement.
Partnering with Servol Community Services provided an opportunity to secure the property under one organisational lease rather than relying on multiple individual occupiers.
This created a clearer separation between:
Property ownership
and
Day-to-day care home operations
The landlord could retain ownership of the asset while Servol Community Services assumed responsibility for operating the accommodation and supporting the residents living within the property.
To make the arrangement even more hands-off, Prem Property now manages the property on behalf of the landlord, overseeing the management relationship and helping to ensure that communication, maintenance responsibilities and property matters are handled professionally.
The property is used as a residential care home for adults requiring support with mental health needs.
This use involves more than simply providing accommodation.
The operating model is designed around creating a safe and supportive residential environment where individuals can receive appropriate assistance while maintaining a degree of independence and personal space.
The six-bedroom configuration allows residents to have their own private rooms while benefiting from shared facilities and access to support within the property.
For this type of accommodation, the quality of the physical environment is particularly important.
The property provides:
This helps to create an environment that supports both residents’ everyday living needs and the delivery of care.
Servol Community Services operates the property as part of its work supporting adults with mental health needs.
Its role is focused on creating a safe, stable and supportive residential environment where individuals can receive appropriate care while retaining as much independence and personal space as possible.
The partnership brings together three distinct roles: the landlord as the property owner, Servol Community Services as the care provider and Prem Property as the managing agent.
This structure allows each party to focus on its respective responsibilities while helping to provide a professionally managed home that supports the needs of its residents.
The relationship did not end once the lease was agreed.
Prem Property now manages the property on behalf of the landlord, providing continued oversight throughout the five-year lease.
Our role includes acting as the central property management contact and helping to coordinate matters between the landlord and Servol Community Services.
This includes:
This provides the landlord with a more hands-off ownership experience while maintaining professional oversight of the property.
Rather than the landlord having to deal directly with every operational or property-related issue, Prem Property manages the relationship and helps to ensure matters are dealt with efficiently and professionally.
The commercial lease structure clearly divides responsibilities between the landlord and care provider.
The landlord remains primarily responsible for major structural elements, including:
Servol Community Services assumes responsibility for the majority of day-to-day operational and maintenance matters in line with the agreed lease structure.
These include:
Prem Property oversees the management relationship, helping to ensure that maintenance and property issues are directed to the appropriate responsible party.
This arrangement allows the landlord to retain responsibility for the long-term structural integrity of the asset while transferring much of the routine operational burden to the organisation occupying the property.
Operating a residential care home involves significantly more responsibility than operating a standard residential tenancy.
The care provider is responsible for maintaining the certifications, assessments and statutory requirements applicable to the property’s occupation and operation.
Depending on the requirements applicable to the property and care model, these may include:
The provider is also responsible for ensuring that relevant safety checks are completed and that non-structural remedial works identified through those checks are addressed.
Prem Property provides management oversight from the landlord’s side, helping to maintain visibility over property-related matters while Servol Community Services manages its operational and regulatory responsibilities.
A detailed Schedule of Condition was prepared to document the condition of the property and its contents.
The inspection covered the bedrooms, bathrooms, kitchen, communal areas and external spaces.
Most areas of the property were recorded as being in good structural condition.
The inspection identified several relatively minor maintenance items, including:
The Schedule of Condition also recorded the location of utility meters and keys associated with the property.
Creating a comprehensive photographic and written record helps to establish the condition of the property at the beginning of the lease and provides greater protection for both parties.
It also gives Prem Property a clear baseline from which the condition of the asset can be monitored throughout the management period.
Several features make the property particularly suited to its use supporting adults with mental health needs.
Each resident can benefit from their own private bedroom rather than relying on shared sleeping accommodation. Privacy and personal space can be particularly important within mental health care environments.
The high number of bathrooms provides residents with greater privacy and significantly reduces pressure on shared facilities.
The kitchen and shared areas provide opportunities for residents to interact while maintaining access to their own individual accommodation.
The rear garden provides additional recreational and wellbeing space outside the main living accommodation.
The property maintains the appearance and atmosphere of a residential home rather than a large institutional facility. This can help to create a more familiar and comfortable living environment for residents.
Harborne provides access to Birmingham's wider transport, healthcare, community and support infrastructure.
A five-year agreement gives Servol Community Services greater stability and allows the property to operate as a longer-term home rather than temporary accommodation.
With Prem Property managing the property, the landlord benefits from continued professional oversight throughout the lease rather than having to manage the relationship directly.
The property has been repositioned from conventional residential accommodation into a six-bedroom residential care home supporting adults with mental health needs.
The arrangement provides:
Six private bedrooms
Six bathrooms
Residential care accommodation
Support for adults with mental health needs
Five-year commercial lease
Servol Community Services as the care provider
Tenant-led day-to-day maintenance
Tenant-led operational compliance
Landlord responsibility focused primarily on structural matters
Ongoing property management by Prem Property
The structure allows the landlord to retain a long-term property asset while Servol Community Services manages the everyday operation of the home and the support provided to residents.
At the same time, Prem Property manages the property and oversees the relationship on behalf of the landlord, creating an additional layer of professional property management and support.
Metric | Details | Location | Harborne, Birmingham |
|---|---|
Bedrooms | 6 |
Bathrooms | 6 |
Property Use | Residential Care Home |
Resident Group | Adults with Mental Health Needs |
Care Provider | Servol Community Services |
Lease Term | 5 Years |
Lease Type | Commercial Lease |
Property Management | Prem Property |
Maintenance Structure | Tenant Responsible for Day-to-Day Maintenance |
Landlord Responsibility | Primarily Structural Elements |
This case demonstrates how the right residential property can be repositioned to meet the requirements of the care sector while creating a more structured long-term arrangement for the landlord.
With six bedrooms and six bathrooms, the property already offered a strong physical foundation for residential care.
Its configuration allows residents to maintain privacy within their own rooms while benefiting from communal facilities and access to ongoing support.
Through a five-year lease with Servol Community Services, the property now has a clear long-term purpose supporting adults with mental health needs.
The landlord also benefits from an additional layer of support because Prem Property now manages the property throughout the lease.
This means the landlord does not need to manage the relationship with the care provider alone. Prem Property provides ongoing oversight, coordinates property-related matters and helps to ensure responsibilities are managed correctly.
For the landlord, the arrangement creates a more hands-off property ownership experience.
For Servol Community Services, it provides a stable residential environment from which it can deliver ongoing care and support.
For the residents, it provides a residential setting designed to feel like a home while giving them access to the support they require.
For Prem Property, the case demonstrates the value of going beyond simply matching landlords with care providers.
We continue to manage the property after completion, helping to protect the landlord’s asset and support a successful long-term relationship between the landlord and Servol Community Services.
