Effective Date: 16-March-2025

1. Introduction

Prem Property (“we,” “us,” or “our”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect personal information including, but not limited to:

• Identity Data: Name, date of birth, gender.

• Contact Data: Address, email address, telephone numbers.

• Financial Data: Bank account and payment details for property transactions.

• Technical Data: IP address, browser details, and usage patterns when accessing our website.

3. How We Collect Your Data

We collect personal data through:

• Direct interactions (enquiries, contract arrangements, feedback).

• Automated technologies (cookies, web analytics).

3. How We Use Your Personal Data

Your personal data is used to:

• Provide property management and guaranteed rent services.

• Manage our contractual obligations.

• Communicate regarding our services and respond to enquiries.

• Comply with legal obligations.

4. Sharing of Personal Data

We may share your data with:

• Trusted third-party service providers necessary for delivering our services.

• Regulatory authorities when legally required.

4. Data Security

We implement robust security measures to protect your personal data from unauthorised access, alteration, or disclosure.

5. Data Retention

We retain your personal data only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

6. Your Rights

Under UK GDPR, you have rights regarding your data, including:

• Access

• Correction

• Erasure

• Objection

• Restriction

• Data portability

Contact us at [Your Contact Email] to exercise your rights.

6. Third-party Links

Our website may include links to third-party websites. We do not control these third-party sites and are not responsible for their privacy statements.

7. Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Please review it regularly to stay informed about how we protect your data.

8. Contact Information

If you have questions about this Privacy Policy, please contact:

Prem Property
0121 405 0588
enquiries@premproperty.co.uk
International House, The McLaren Building, 46 The Priory Queensway, Birmingham B4 7LR, United Kingdom

Date Last Updated: 16-March-2025